Terms of Use
Saturday, 03 July 2010 09:08
Product Delivery
Free products
All our free products are available for download without paying any money. However, we do keep track the number of products downloads and might want to ask for you email address for further support and care.
Commercial products
We offer commercial products on both our website and some themes distributed exclusively via ThemeForest marketplace.
If you buy products on Magentech site, you will get the download link after completing the payment.
If you buy products on Themeforest, after we have successfully received your payment, you will be redirected to download page at ThemeForest.net. The download information will be emailed to the email address you provided during the payment process. If you do not receive an email after this time period, contact us through contact page.
Download
After we have successfully received your payment, your order information will be emailed to the address. It normally happened within minutes. If you do not receive this information in 24 hours from you completed order process please contact us support at www.magentech.com
- With Single Product, you can download 5 times in 3 months for your products which you purchase.
- With Membership, you can download packages according to your time you purchase
Product Updates
Our products are always be updated regularly to fix bugs and to be compatible to the latest platform versionTechnical support
1. MagenTech provides a free-of charge technical support for purchased extensions by the use of a ticketing system. In general, this support is not available for free products.2. For the installation of the extensions, MagenTech asks buyers to refer to the installation instructions given in the extensions documentation. In particular, refer to the hardware and extensions environment that is required at the buyer's end.
3. In the case of extensions defects that do not result from any fault of the buyer's and which have not been reasonably apparent during checking of the system requirements and testing before the purchase even under compliance with the required diligence, support will be free of charge.
Refund Policy
We are very confident that you will be 100% satisfied with our themes. If for any reason, you are not satisfied with purchased products, just contact us and we will give you full money back within 7 days. We want to bring more value to you and your business with hi-quality products and best support.Single Product Licenses
- Personal: Product can be used on unlimited domains, but support is on one domain.
- Business: Product can be used on unlimited domains and support is on five domains.
- Developer: Product can be used on unlimited domains and support is on unlimited domains